A stop-limit order will execute at a given price (the limit price) when the stop price becomes active.

Once the market price has hit the stop price, the stop-limit order becomes a limit order to buy or sell at the given limit price. This order type allows you to set good entry and exit points for your trades.

The key to stop-limit orders is wisely choosing the limit price and the stop price. In general, the stop price should be set below the limit price for buy orders. For sell orders, the stop price should be set above the limit price.

 This is the price at which the limit order becomes active. 

 This is the price at which the order is added to the orderbook. The trade will be executed at the limit price. 

 The amount of cryptocurrency to be bought or sold at the limit price.

How to Use the Stop Limit Function | Kyrrex Support

How to Use the Stop Limit Function

The order history panel gives an overview of all orders created on a trading account.

The Order History section lists the orders in rows from newest to oldest. The columns provide information about each order as follows:

Date/Time. The date and time the order was created, filled or canceled.

Side. The direction of the order: Buy or Sell.

Type. Whether the order was a market, limit, stop, OCO or trailing order.

Price. Order price. Price is only available for limit and filled orders.

Stop price. The Stop price attached to the order. Only available for orders that feature a stop-limit mechanism.

Order History | Kyrrex Support

Order History

 on Kyrrex, go to Trade. You can place an immediate (Market) order or a pending (Limit) order. 

 the Order Entry panel, select Terminal > Order entry. 

This panel contains the following entries:

Symbol: The ticker for the cryptocurrency trading pair. The Ethereum and Bitcoin pair is ETH/BTC.

Side: The direction of trade. This is either Buy or Sell.

Quantity: The amount of the coin to be traded. You can select a preset value from the dropdown list here or simply type the precise quantity yourself.

Order type: Defines the type of order: Market, Limit, Stop, Trailing stop, or OCO, etc.

Market order. An order to buy or sell the cryptocurrency at the current market price.

Limit order. An order to buy or sell the cryptocurrency when the market price reaches the limit price specified in the order.

Stop limit order. An order to buy or sell the cryptocurrency at the specified limit price when the market price reaches the stop price.

The Stop price is the price at which the limit order is triggered. This price should be higher than the limit price for buy orders and lower than the limit price for sell orders.

OCO (One-Cancels-the-Other): An order that combines a limit order with a stop order. When one order is triggered, the other is canceled.

Trailing stop order. A stop order that follows the market price at a certain distance (the trailing offset). The stop price keeps moving in the same direction as the market price but stops when the market price changes direction. A market order is submitted when the stop price is "hit".

This option gives traders more control over the lifespan of an order before it expires.

This option specifies that the order, once placed, is valid during the current trading day.

Specifies that the order will remain active until executed by the market, canceled by the trader.

Specifies that the order, once placed, is valid until a given date.

Specifies that all parts of the order must be immediately filled at the specified price or the entire order must be canceled.

Guide on how to easily place an order on Kyrrex

How to Place Orders on Kyrrex | Kyrrex Support

How to Place Orders on Kyrrex

If you want to reset your Kyrrex account’s Google 2FA settings, please contact the Kyrrex Support Team @ support@kyrrex.com.

Reset Google 2FA | Kyrrex Support

How to Reset Google 2FA

You will be required to confirm it is you and not an unauthorized party trying to make the change.

5. Open Google Authenticator on your phone and copy the 6-digit pin.

6. Paste it in the box provided and click 

Make sure you save your backup key when enabling 2FA on your account. If you lose your device or are unable to access your 2FA app for some reason, you can regain access to your Kyrrex account with the backup key. This will enable you to resume making transactions on your account.

How to Disable Two-factor Authentication on Kyrrex

Disabling Two-factor Authentication | Kyrrex Support

You can upgrade the security of your Kyrrex account by enabling 2-factor authentication with Google Authenticator or another trusted app.

The steps in this tutorial are based on Google Authenticator. If you use a different authenticator app, the steps are the same.


3. You will see a QR code and a manual code.

 on your device. To create an account, click ‘+’ and scan the QR code. 

If you choose the option to manually add the code, enter an account name (e.g., Kyrrex) and paste the 16-digit secret key in the field provided.

Enter the password from Google Authenticator"

6. You will be notified that 2FA activation on your account was successful. You will also receive an email confirming 2FA has been added to your account.

The Google 2FA codes will now be required whenever you log in, withdraw or change critical account settings. If any of the above steps fail, or if you happen to see any error notifications returned, please contact support@kyrrex.com and describe the error in as much detail as possible.

How to Enable Two-factor Authentication on Kyrrex

Guide for 2-Step Verification | Kyrrex Support

2-Step verification adds a second layer of security to your Kyrrex account. This can help you protect your funds when an attacker somehow gains access to your login information and tries to make withdrawals from your account.

It provides a buffer between an attacker and withdrawal confirmations, password changes, API key creation, and logins by using a Time-based One-time Password Algorithm (TOTP) and HMAC-based One-time Password Algorithm (HOTP) for authenticating users.

Popular authenticator programs generate a 6-to-8-digit one-time password which users must provide in addition to their username and password to log into Kyrrex and modify services or security settings, and confirm transactions.

Popular authenticator programs you can use:

Enabling 2FA is a simple process and enhances the security of your account with Kyrrex.

Learn how to enable 2FA with popular authenticator programs

2-Step Verification

To download and install the Kyrrex app on your Android device, you should:

Open Google Play Store on your Android device.

Tips for installing Kyrrex app on Android

Kyrrex Android App | Kyrrex Support

Kyrrex Android App

To download and install the Kyrrex iOS app on your Apple device, you should:

Enter your password or use Touch ID when prompted.

Kyrrex iOS App | Kyrrex Support

Kyrrex iOS App

Depositing Stellar Lumens (XLM) on Kyrrex requires both a deposit Address and a deposit Memo.

The deposit address is shown at the top of the wallet page, with the deposit memo for your wallets shown below that.

To make a deposit to your exchange wallet, for example, you will need to use the deposit address shown near the top and the deposit memo next to your Exchange wallet.

 If you fail to include the deposit memo with your deposit, your XLM will be lost forever.

Please contact support if you have any questions or concerns.

Guige on Depositing Stellar Lumens (XLM) on Kyrrex 

Stellar (XLM) Deposits & Withdrawals | Kyrrex Support

Stellar (XLM) Deposits & Withdrawals

A market taker is a trader that places orders which immediately get fulfilled. A user who places a market order is a taker because their order is immediately fulfilled and removes liquidity from the market.


If you're okay with the current price when buying or selling and place an order to trade at that price, you're a market taker. You literally "take" volume from the market.

When you place an order at a price different from the current market price, you are a market maker. Maker trades are partially or fully placed on the orderbook and aren't (fully) executed at the moment of placement.

A market maker will place buy orders at lower prices and sell orders at higher prices. Limit orders, stop orders, and OCOs are market maker orders. If you place one of these orders, you're helping to "make" the market by adding liquidity.

What Does Maker and Taker Mean? | Kyrrex Support

What Does Maker and Taker Mean?

If you send tokens to a wrong address by mistake, Kyrrex will not receive your funds and cannot help you to recover them.

Once you confirm a withdrawal, the tokens are immediately sent from your address to the given destination.

Here are a few things you can try if you made a wrong withdrawal:

Contact the owner of the withdrawal address, if you know who they are.

Look up the wallet on the blockchain explorer and use any identifying information to commence a trail.

If the wrong address is associated with a platform, contact customer support on that platform.

Recommendations to recover wrongly sent crypto funds

What Happens When I Send Crypto to a Wrong Address?  | Kyrrex Support

What Happens When I Send Crypto to a Wrong Address?

Kyrrex is a Malta-based cryptocurrency exchange founded in 2016 to provide advanced services for digital currency traders and liquidity providers.

What Is Kyrrex? | Kyrrex Support

What Is Kyrrex?

The services on this platform are available to everyone of legal age in all supported markets and jurisdiction.

You must be 18 years or older to open an account on Kyrrex. The documents you supply must contain evidence that you're of minimum age to open an account and trade cryptocurrency.

All accounts that don't meet this requirement will not be verified, and permanently closed.

What are the age limits to register with Kyrrex

Age Limits | Kyrrex Support

Age Limits

After creating an account on the platform, Kyrrex sends an email to authenticate your account. If you don't receive the verification email, follow these tips:

Check that you provided the correct email for the registration. 

Check other folders in your email, such as 

Check the status of your email client. We recommend you provide a Gmail address. The email might be delayed by your network. 

Check back in a few minutes or reload your email.

How to deal with email verification failure

Email Verification Failure | Kyrrex Support

Email Verification Failure

Here are some steps you can take if you receive the 

Login failed - Invalid username or password

 on your keyboard. Passwords are case-sensitive

: You may not be able to log into a new account until you've verified your email. 

Contact the Kyrrex support team to initiate a request for further assistance.

Learn how to deal with account login failure 

Account Login Failure | Kyrrex Support

Account Login Failure

Registration is just the first step to trading on Kyrrex. Verifying your account unlocks full account functionality.

The verification process is a standardized compliance measure for 

Anti-money Laundering (AML), Know Your Customer (KYC), and Counter-terrorism Financing (CTF)

You'll find a notification requesting verification. Click 

 Make sure that all the information provided here is accurate and click 

 It should be a scanned copy of a legal identification document issued by a recognized government agency. The upload must be clear and easily readable. 

 from the date of verification. The upload must be clear and easily readable. 

Utility bill (gas, electricity, telephone, etc)

Stamped and signed financial statement (from bank, insurer, etc)

Guide on how to get verified easliy on Kyrrex

Get Verified | Kyrrex Suport

How to Get Verified

You can withdraw crypto from your Kyrrex account to an external wallet or a third-party exchange.

Withdrawals are made to a withdrawal address which you will provide. The address you provide must match the address and network on the platform or wallet you're withdrawing to.

Withdrawals made to the wrong address or network will result in permanent loss of your funds. Make sure you crosscheck the information provided before you click the 

 under the cryptocurrency you'd like to withdraw from your Kyrrex account. 

Ensure your withdrawal address matches the default withdrawal network on Kyrrex. For example, if you're withdrawing USDT, you must provide an address on the selected network (ERC20, TRC20 etc.).

 of the token you wish to withdraw. You can use the suggested percentages to quickly choose a proportion of the total available tokens. 

Before you proceed, note the transaction fee and AML fee (if applicable).

How to Withdraw your funds from Kyrrex wallet

Withdraw | Kyrrex Support

How to Withdraw

You can fund your Kyrrex account by depositing cryptoassets from your external wallet or a third-party exchange.

Deposits are made to a deposit address on the platform. To find your deposit address, log into your account, navigate to your wallet, click the 

 button beside the cryptocurrency, select the correct chain, then copy the address and use it to transfer the cryptocurrency.

 under the cryptocurrency you'd like to deposit to your Kyrrex account. 

If the option is available, choose the deposit network. Make sure it matches the network of the platform you're depositing from.

If you choose the wrong network, you may lose your funds.

Copy the deposit address and paste it into the address box on the platform you're depositing from.

Once you confirm the transaction, wait for the funds to arrive in your Kyrrex account.

The transfer processing time depends on the blockchain and the current network traffic at the time of transaction. Different blockchains have different confirmation times. Just wait patiently for your funds to arrive in your account.     

Steps on how to deposit and add funds to your Kyrrex account

How to Deposit | Kyrrex Support

How to Deposit 

You need a Kyrrex account to begin trading on the leading cryptocurrency platform and buy your first coins. Registration is required to open an account.

Head over to the Kyrrex homepage and click 

 account depending on whether you're creating the account for a person or an institution. Then provide your 

Next, choose your country from the dropdown and tick the box that shows you agree with Kyrrex's Privacy Policy and Terms of Business.

 and a verification email will be sent to the address provided. Open the email and click 

Steps on how to create an account on Kyrrex crypto trading platform

Welcome to Kyrrex help center

Account Login Failure

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to Kyrrex help center