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Registration and verification

Registration and verification


Age Limits

The services on this platform are available to everyone of legal age in all supported markets and jurisdiction.

You must be 18 years or older to open an account on Kyrrex. The documents you supply must contain evidence that you're of minimum age to open an account and trade cryptocurrency.

All accounts that don't meet this requirement will not be verified, and permanently closed.

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Email Verification Failure

After creating an account on the platform, Kyrrex sends an email to authenticate your account. If you don't receive the verification email, follow these tips:

  • Check that you provided the correct email for the registration. 
  • Check other folders in your email, such as Spam, Thrash and Promotions. 
  • Check the status of your email client. We recommend you provide a Gmail address. The email might be delayed by your network.
  • Check back in a few minutes or reload your email.
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Account Login Failure

Here are some steps you can take if you receive the Login failed - Invalid username or password error message during a login attempt:

  • Check that your username and password combination is correct. 
  • Check the CAPS LOCK on your keyboard. Passwords are case-sensitive

Note: You may not be able to log into a new account until you've verified your email. 

Contact the Kyrrex support team to initiate a request for further assistance.

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How to Get Verified

Registration is just the first step to trading on Kyrrex. Verifying your account unlocks full account functionality.

The verification process is a standardized compliance measure for Anti-money Laundering (AML), Know Your Customer (KYC), and Counter-terrorism Financing (CTF) laws and regulations.

  1. Log Into your Kyrrex account.
  2. Head into the menu and select Account > Settings. 
  3. You'll find a notification requesting verification. Click Verify to begin. 
  4. Fill in your Personal Information in Step 1. Make sure that all the information provided here is accurate and click Next.
  5. Upload a Proof of Identity in Step 2. It should be a scanned copy of a legal identification document issued by a recognized government agency. The upload must be clear and easily readable. 

The following documents are acceptable:

  • Government-issued ID Card
  • International Passport
  • Drivers License (in select countries)

6. Upload a Proof of Address in Step 3. The document must have been issued not older than 6 months from the date of verification. The upload must be clear and easily readable. 

The following documents are acceptable:

  • Utility bill (gas, electricity, telephone, etc)
  • Stamped and signed financial statement (from bank, insurer, etc)
  • Tax receipt
  • Rent receipt
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How to Register

You need a Kyrrex account to begin trading on the leading cryptocurrency platform and buy your first coins. Registration is required to open an account.

  • Head over to the Kyrrex homepage and click Register in the top right-hand corner. 
  • In Mobile View, click the Menu Icon at the top right and select Sign Up.
  • Choose between a Personal or Business account depending on whether you're creating the account for a person or an institution. Then provide your email and create a secure password.

Next, choose your country from the dropdown and tick the box that shows you agree with Kyrrex's Privacy Policy and Terms of Business.

Click Create account and a verification email will be sent to the address provided. Open the email and click Verify email to confirm your account.

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