Your password is your account's first line of defense. As such, it's important that you select a strong combination of letters, numbers, and special characters to combat hackers.

When setting up your account, you're required to use the following:

But you don't have to end there. There are other ways to fortify your password, such as using multiple numbers and special characters, mixing up upper and lower case letters throughout the password, and using more than 8 characters.

When setting up your Kyrrex account, you're adviced to use the following Password requirements and recommendations

Password requirements and recommendations | Kyrrex Support

Password requirements and recommendations

Our trading fees remain one of the most competitive in the market as we always make efforts to ensure that our users can trade without the burden of excessive costs. As such, we regularly assess and monitor the fee landscape of the crypto market to provide sensible rates.

 to stay up to date with our current fee structure for different services and assets.

What are Kyrrex Fees | Kyrrex Support

What are Kyrrex Fees

The "Invalid Google 2FA Code" error shows up whenever the code from the Google authenticator app does not match or is incorrect. There are several reasons why this might happen:

Incorrect code: You may have mistyped the code or entered the wrong digits. Double-check the code you're entering and make sure they match.

Code Expiration: Google 2FA codes are typically time-sensitive and are usually valid for 30 seconds. The code may expire if you take too long to enter it, causing the system to reject it. Wait for the new code and enter it promptly.

Incorrect time settings: Google 2FA relies on the correct time and date settings on your mobile device and the server. If there's a time discrepancy between the two, the generated codes might not match. Time zone differences could cause this problem, especially if you travel. The code will likely return the error if the time on your device does not match the time on Google's servers. Change your device time to automatic and sync your Google Authenticator app.

Device change: If you've recently switched to a new mobile device and set up Google 2FA on it, the old codes generated on the previous device will likely no longer work. Use the codes from your new mobile phone.

Here are the Top reasons for Invalid Google 2FA Code

Reasons for Invalid Google 2FA Code | Kyrrex Support

What Are the Reasons for Invalid Google 2FA Code?

Exchanging KRRX on the Kyrrex platform is easy. You can use the USDT pair or the Swap feature.

To trade KRRX with USDT, select the Trade option on the menu to the left.

Select the Buy/Sell option and proceed with the trade.

To exchange KRRX for another token, go to the menu on the left and select Swap. You can also directly click Buy KRRX in the middle of your dashboard.

Once the Swap page opens, select KRRX under "From" and enter the amount you want to exchange.

Next, select the token you want to exchange for the KRRX under To and an estimated amount will appear in the box that says, "You will get."

Please kindly note, the price and estimated amounts are for demonstrative purposes only. The results of the operation will be based on market price at execution time.

Exchanging KRRX on the Kyrrex platform is easy. You can use the USDT pair or the Swap feature

How to exchange KRRX | Kyrrex Support

How to exchange KRRX?

Follow these steps to deposit the KRRX token on the Kyrrex exchange:

Go to the menu on the left-hand side and click on Wallet.

Scroll to the KRRX token and click on the Deposit button to its right

Once the deposit page shows up, copy the address or use the QR Code (if the wallet you're transferring from supports it).

Open your noncustodial wallet where your KRRX is (such as Trust Wallet).

Choose KRRX and select Send or Withdraw depending on the wallet.

Paste the wallet address in Step 4 or use the QR Code.

Enter the amount of KRRX you wish to send and complete the transaction.

KRRX is a TRC20 token so your transfer will be reflected on your Kyrrex account after the required number of confirmations on the Tron blockchain.

Steps to deposit the KRRX token on the Kyrrex exchange

How to deposit KRRX | Kyrrex Support

How to deposit KRRX?

 on the Kyrrex platform or a non-custodial wallet. The exchange wallet is a safe storage option as you have access to your tokens at any time.

When you buy KRRX on our platform, it's automatically stored in your wallet. If you just wish to hold the token, you don't need to do anything else.

For added protection on the tokens in your account, 

You can also use our Staking platform to store your KRRX for a specific period and earn interest.

Ways to store KRRX via Kyrrex platform or a non-custodial wallet

How to store KRRX | Kyrrex Support

How to store KRRX?

 on the open market on Kyrrex. You can use the web or mobile app. Irrespective of the medium you adopt, the procedure is the same.

Choose a supported KRRX pair. Currently, the

 depending on the type of sell order you want to place.

 of KRRX you wish to sell. You can also use the percentage button to quickly sell 25%, 50%, 75% or 100% of your KRRX.

When you're ready to place your order, click 

 and your order will be added to the orderbook.

How to sell KRRX | Kyrrex Support

How to sell KRRX?

We encourage using Google 2FA to enhance account security. It adds an extra layer of protection by requiring a unique code generated by the Google Authenticator app.

This security measure mitigates the risk of unauthorized access and potential theft of funds or personal information. Google 2FA also helps defend against phishing attacks, where attackers trick users into revealing login credentials. It is widely adopted as an industry standard and provides peace of mind for users, knowing their crypto assets are better safeguarded.

If you don't already have Google 2FA enabled on your Kyrrex account, we encourage you to do so. For a step-by-step guide, read our related support article on 

We encourage using Google 2FA to enhance account security

 Why Do I Need Google 2FA? | Kyrrex Support

 Why Do I Need Google 2FA?

Use the ticket page to submit your request

How Can I Submit a Ticket? | Kyrrex Support

How Can I Submit a Ticket?

The Kyrrex team is dedicated to providing round-the-clock assistance, ensuring uninterrupted support even on weekends. You can go through our FAQs page to find information and guides on common issues.

However, our team of professional consultants is readily available to answer your inquiries, provide expert guidance, and offer instructions pertaining to the platform's functionalities and other challenges you may face.


Currently, you can easily reach out to us through our 

, where we will be more than happy to address your needs.

Our use the 

The Kyrrex team is dedicated to providing round-the-clock assistance

How Can I Contact Support? | Kyrrex Support

How Can I Contact Support?

You can connect with us on the following social media platforms to get updates on new products, company milestones, exciting events, and exclusive content:


How to Follow Kyrrex on Social Media? | Kyrrex Support

How Can I Follow Kyrrex on Social Media?

Kyrrex has a growing portfolio of available cryptocurrencies and trading pairs with adequate liquidity. You can currently trade the following currencies using the listed pairs while our collection continues to grow:

Kyrrex has a growing portfolio of available cryptocurrencies and trading pairs

Currencies and Trading Pairs on Kyrrex? | Kyrrex Support

Which Currencies and Trading Pairs Are Available on Kyrrex?

Yes, Kyrrex.com is licensed.

Kyrrex holds a 

 (VFA) License issued by the Malta Financial Service Authority (MFSA), demonstrating our compliance with regulatory standards. Additionally, we have obtained a financial services license from Estonia, supported by the Estonian Financial Intelligence Unit's integrity.

We also secure necessary financial licenses and permits to operate within legal jurisdictions where we offer crypto-fiat services.

Kyrrex holds a Class 4 Virtual Finance Asset (VFA) License issued by the Malta Financial Service Authority (MFSA)

Is Kyrrex Licensed? | Kyrrex Support

Is Kyrrex Licensed?

Yes, Kyrrex.com is regulated.

At Kyrrex, we maintain and adhere to strict regulatory standards in jurisdictions where we operate. This policy reflects our commitment to preventing fraudulent practices and maintaining the trust of our users.

), an organization that oversees one of the most stringent and comprehensive financial oversight regimes in the world.

 from MFSA stands as a testament of our perfect adherence to all extant security and operational guidelines in all our jurisdictions.

We are in conformity with the Markets in Crypto Assets (MiCA) regulations recently passed by the European Union, allowing us to lawfully conduct financial services within the region.

We also comply with the financial regulations and guidelines devised by the Financial Conduct Authority (FCA) to ensure our operations are conducted in a transparent and compliant manner. Conforming with FCA regulations means we can establish trust and credibility among our customers, investors, and partners in the United Kingdom.

Additionally, our regulation under the Financial Crimes Enforcement Network (FinCEN) is crucial for combating money laundering, terrorist financing, and other financial crimes. FinCEN has been at the forefront of enforcing anti-money laundering (AML) and know-your-customer (KYC) regulations within the United States. By adhering to FinCEN's guidelines, we can effectively implement robust AML and KYC procedures, which help identify and mitigate risks associated with illicit activities.

Kyrrex is regulated by the Malta Financial Services Authority (MFSA)

Is Kyrrex Regulated? | Kyrrex Support

Is Kyrrex Regulated?

Kyrrex’s native token has several applications on the exchange.

KRRX is a cryptocurrency in its own right and a speculative instrument. Users can hold KRRX and make trades and swaps of the token based on their individual trading strategy.

KRRX as the utility token of the Kyrrex ecosystem can be used to lower transaction fees on the platform. A user who pays their trading fees in KRRX will pay lower per transaction than the user that pays in the transaction currency.

Up to 5% fee reduction can make a big difference at very high volumes. To enjoy this discount, always enable the option to pay for trading fees with available KRRX in your wallet.

You can further increase your trading gains by staking KRRX. For more information, refer to the Staking table on 

Earn is our flagship savings program where users can deposit their currency for various time durations and earn interest. You can use your KRRX holdings in Earn and increase your portfolio.

You can choose a contract period of 360, 180, 90 or 30 days at high APY rates. Lock a minimum of 10 KRRX in an Earn contract and instantly start accruing interest.

The KRRX token can also be used to earn profits from the transaction fees paid by users you refer to the Kyrrex platform. The more KRRX you hold and stake, the more the referral rebates you earn.

Log into your Kyrrex account and select Referral on the navigation panel.

Copy your unique referral link. This link is exclusive to your account and isn't replicable by another user.

Share the link with friends and on your socials. Get people to register on Kyrrex using your referral link.

Anytime your referrals make a trade, you earn a percentage of their trade commission. The more your active referrals, the bigger your rebate.

You can increase your rebates even more by staking KRRX.

Here are main applications of KRRX on the exchange

How to use KRRX | Kyrrex Support

How to use KRRX

, you need to have some KRRX. Having KRRX enables you to pay less for trades and earn more on your savings and currency locks.

Here is how to buy KRRX through Swap on Kyrrex:

Click Buy KRRX in the center of your dashboard.

 or another currency you wish to exchange for 

Click Exchange to complete the transaction.

Select Trade from the menu sidebar on the left.

Here are the top ways to buy KRRX native token

How to Buy KRRX | Kyrrex Support

How to Buy KRRX 

. Enter your username and password and proceed to complete the registration and verification process.

If necessary complete additional security steps such as two-factor authentication.

Let’s get acquainted and explore the user interface, the main dashboards, and customizable options that will empower you to take full control of your trading activities and achieve your financial goals.

The crypto trading terminal consists of two main parts:

An integrated chart that displays price data and technical indicators, aiding traders in analyzing market trends and making informed decisions.

The trading component, where traders input parameters such as price and amount to execute trades and participate in the market. This part facilitates the actual buying or selling of financial instruments based on the trader's inputs.

The order book panel on Kyrrex, similar to the feature provided by TradingView, displays live open orders in a ladder format providing real-time visibility into the current market depth.

The depth chart provides a graphical depiction of the order book, presenting the relative size of bid and ask orders at various price levels, accompanied by the cumulative size of those orders. Widely used in scalp trading where the liquidity and volumes at different price levels can serve as enter/exit position indicators.

The order (buy/sell) panel is where you can place orders which will be instantly executed or displayed in the order book.

Рicture 2. Depth chart, order book, and order panel

At the very top, you’ll find the trading pair and its market information. This tab shows basic price information such as current asset price, daily trading volume, and daily price change.

Picture 2.1. Trading pair and market information

The price chart is a fast and easy way to view an asset's historical pricing. Personalize your price chart by selecting a specific time range and chart type (crypto candles, line, or bars), while also leveraging a comprehensive range of indicators to gain deeper insights into pricing trends, in order to enhance your trading decisions.

You have the ability to view the price history and trading volume of an asset over a specific span of time.

The candles in crypto trading represent the range of an asset's price movement within a specific timeframe. To better understand this, you can learn how to read crypto candles. You can modify the time interval the candles represent by selecting your preferred time frame from the dropdown menu located in the upper left-hand corner of the price chart. Mastering how to read candles can significantly enhance your trading decisions.

In the bottom left-hand corner of the live chart, you can adjust the time period by interacting with the time range (3m, 1m, 5d, 1d) enabling you to visualize the trading volume within that timeframe.

Types of crypto trading charts (Bar Charts)

Is the initial price of the asset at the beginning of the chosen time-frame. For example, if you are trading ETH, the open price will be the price of ETH at the time when the candle you are viewing begins.

H (High) is the highest level the asset reaches during the chosen time-frame. For example, if the ETH candle opened at $1844, rose to a high of $1845, and then started moving back downwards, then the candle high is $1845.

Is the lowest price the asset reaches during the period represented by the chosen candle.

Is the final price of the asset during the time-frame represented by the chosen candle. For example, if you're viewing an ETH 4-hour candle that starts at 13:00, the Close price will be the price of ETH at 17:00.

To achieve success as a cryptocurrency trader, it is crucial to possess knowledge of appropriate indicators and metrics, as well as their optimal usage. Consequently, here are several well-known crypto indicators that can enhance your decision-making abilities when executing trades:

Indicators serve as instruments for guiding your market-related choices. They enable the measurement of various facets of market activity, encompassing volume and price fluctuations, thereby aiding in the formation of informed perspectives regarding ongoing market dynamics.

Here are some of the best indicators for crypto:

Moving Average Convergence Divergence (MACD):

Shows the relationship between two moving averages of prices. The MACD is a histogram that plots two exponential moving averages (EMAs) against each other.

Examines the magnitude of recent price fluctuations to determine whether or not the price of a cryptocurrency is overbought or oversold.

Is a moving average that focuses more on recent data. It smooths out price fluctuations and helps identify trends. It's useful as a trading signal and works even better when used alongside other indicators like RSI or MACD. This combination improves the accuracy of signals during sudden market price shifts.

Is similar to the EMA, but it calculates the average price points of an asset over a longer timeframe.

The crypto trading terminal features a collection of levers and buttons that enable you to establish the quantity of a token you intend to buy or sell, as well as the price at which you wish to execute the transaction. This trading terminal is specifically designed to accommodate the dynamic and often volatile nature of the crypto market.

A market order is a type of order used in crypto trading to buy or sell a cryptocurrency at the current price in the market. When you place a market order, you are essentially instructing the exchange to execute your order immediately at the prevailing market price. Market orders are popular among traders who prioritize speed and want to ensure their order is filled quickly, regardless of the price.

It's important to note that when you place a market order, the actual execution price may differ slightly from the current displayed price due to market fluctuations and the liquidity of the trading pair. Therefore, if there's a high level of volatility or low liquidity in the market, the execution price of your market order may deviate from what you initially expected.

A limit order, on the other hand, allows you to specify the exact price at which you want to buy or sell a cryptocurrency. Unlike market orders, which prioritize speed of execution, limit orders give you more control over the price at which your trade will be executed. When placing a limit order, you set your desired buy or sell price and wait (or hope) for the market price to reach your limit price. For instance, you can place a limit order to buy Ethereum at $1,100 and it will be executed only when the price reaches your $1,100 target. Your order will stay open for as long as it takes for the asset to reach your stipulated price.

One advantage of limit orders is that they allow you to take advantage of potential price fluctuations and enter or exit a trade at a specific desired price. However, it's important to note that there is a possibility that your limit order may not be executed if the market price does not reach your specified limit. In such cases, the order will remain open until the conditions are met or until you cancel the order.

Understanding the difference between market orders and limit orders is crucial for traders, as it helps them make informed decisions about how they want to execute their trades based on their individual trading strategies and goals.

Located at the bottom of the trading terminal is a trade history tab. This tab provides access to information regarding currently active orders, past order history, and trade history. It serves as a platform for reviewing previous trading activity and managing open trades or trading positions.

Learn about Kyrrex's crypto trading terminal

Trading Terminal Guide | Kyrrex Support

Trading Terminal

KRRX is the native token of the Kyrrex exchange. KRRX is designed to be a utility token within the Kyrrex ecosystem, offering various benefits and functionalities to its users.

The KRRX token features prominently in Kyrrex's mission to create a global system of financial products without geographical, legal and time boundaries.

 can be used on Kyrrex to pay for transactions made and lower the cost of trading fees. It is also a centerpiece of our savings and earning and referral programs and features prominently in our social gaming collaborations.

What is KRRX | Kyrrex Support

What is KRRX

A stop-limit order will execute at a given price (the limit price) when the stop price becomes active.

Once the market price has hit the stop price, the stop-limit order becomes a limit order to buy or sell at the given limit price. This order type allows you to set good entry and exit points for your trades.

The key to stop-limit orders is wisely choosing the limit price and the stop price. In general, the stop price should be set below the limit price for buy orders. For sell orders, the stop price should be set above the limit price.

 This is the price at which the limit order becomes active. 

 This is the price at which the order is added to the orderbook. The trade will be executed at the limit price. 

 The amount of cryptocurrency to be bought or sold at the limit price.

How to Use the Stop Limit Function | Kyrrex Support

How to Use the Stop Limit Function

The order history panel gives an overview of all orders created on a trading account.

The Order History section lists the orders in rows from newest to oldest. The columns provide information about each order as follows:

Date/Time. The date and time the order was created, filled or canceled.

Side. The direction of the order: Buy or Sell.

Type. Whether the order was a market, limit, stop, OCO or trailing order.

Price. Order price. Price is only available for limit and filled orders.

Stop price. The Stop price attached to the order. Only available for orders that feature a stop-limit mechanism.

Order History | Kyrrex Support

Order History

 on Kyrrex, go to Trade. You can place an immediate (Market) order or a pending (Limit) order. 

 the Order Entry panel, select Terminal > Order entry. 

This panel contains the following entries:

Symbol: The ticker for the cryptocurrency trading pair. The Ethereum and Bitcoin pair is ETH/BTC.

Side: The direction of trade. This is either Buy or Sell.

Quantity: The amount of the coin to be traded. You can select a preset value from the dropdown list here or simply type the precise quantity yourself.

Order type: Defines the type of order: Market, Limit, Stop, Trailing stop, or OCO, etc.

Market order. An order to buy or sell the cryptocurrency at the current market price.

Limit order. An order to buy or sell the cryptocurrency when the market price reaches the limit price specified in the order.

Stop limit order. An order to buy or sell the cryptocurrency at the specified limit price when the market price reaches the stop price.

The Stop price is the price at which the limit order is triggered. This price should be higher than the limit price for buy orders and lower than the limit price for sell orders.

OCO (One-Cancels-the-Other): An order that combines a limit order with a stop order. When one order is triggered, the other is canceled.

Trailing stop order. A stop order that follows the market price at a certain distance (the trailing offset). The stop price keeps moving in the same direction as the market price but stops when the market price changes direction. A market order is submitted when the stop price is "hit".

This option gives traders more control over the lifespan of an order before it expires.

This option specifies that the order, once placed, is valid during the current trading day.

Specifies that the order will remain active until executed by the market, canceled by the trader.

Specifies that the order, once placed, is valid until a given date.

Specifies that all parts of the order must be immediately filled at the specified price or the entire order must be canceled.

Guide on how to easily place an order on Kyrrex

How to Place Orders on Kyrrex | Kyrrex Support

How to Place Orders on Kyrrex

If you want to reset your Kyrrex account’s Google 2FA settings, please contact the Kyrrex Support Team @ support@kyrrex.com.

Welcome
to Kyrrex help center

Email Verification Failure

Welcome to Kyrrex help center

Email Verification Failure

Welcome
to Kyrrex help center