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Security

Security

how-to-reset-google-2fa

How to Reset Google 2FA

If you want to reset your Kyrrex account’s Google 2FA settings, please contact the Kyrrex Support Team @ support@kyrrex.com.

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how-to-disable-two-factor-authentication-on-kyrrex

How to Disable Two-factor Authentication on Kyrrex

1. Log Into your account and go to Account > Settings.

2. Switch to the 2FA tab. 

3. Click the Disable button. 

You will be required to confirm it is you and not an unauthorized party trying to make the change.

4. Enter your Kyrrex login password.

5. Open Google Authenticator on your phone and copy the 6-digit pin.

6. Paste it in the box provided and click Submit.

Make sure you save your backup key when enabling 2FA on your account. If you lose your device or are unable to access your 2FA app for some reason, you can regain access to your Kyrrex account with the backup key. This will enable you to resume making transactions on your account.

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how-to-enable-two-factor-authentication-on-kyrrex

How to Enable Two-factor Authentication on Kyrrex

You can upgrade the security of your Kyrrex account by enabling 2-factor authentication with Google Authenticator or another trusted app.

The steps in this tutorial are based on Google Authenticator. If you use a different authenticator app, the steps are the same.

1. Log Into your account and go to Account > Settings.

2. Switch to the 2FA tab. 

3. You will see a QR code and a manual code.

4. Open Google Authenticator on your device. To create an account, click ‘+’ and scan the QR code. 

If you choose the option to manually add the code, enter an account name (e.g., Kyrrex) and paste the 16-digit secret key in the field provided.

5. The app will generate a 6-digit one-time password. Copy it and paste it in the "Enter the password from Google Authenticator" field. 

6. You will be notified that 2FA activation on your account was successful. You will also receive an email confirming 2FA has been added to your account.

The Google 2FA codes will now be required whenever you log in, withdraw or change critical account settings. If any of the above steps fail, or if you happen to see any error notifications returned, please contact support@kyrrex.com and describe the error in as much detail as possible.


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2-step-verification

2-Step Verification

2-Step verification adds a second layer of security to your Kyrrex account. This can help you protect your funds when an attacker somehow gains access to your login information and tries to make withdrawals from your account.

It provides a buffer between an attacker and withdrawal confirmations, password changes, API key creation, and logins by using a Time-based One-time Password Algorithm (TOTP) and HMAC-based One-time Password Algorithm (HOTP) for authenticating users.

Popular authenticator programs generate a 6-to-8-digit one-time password which users must provide in addition to their username and password to log into Kyrrex and modify services or security settings, and confirm transactions.

Popular authenticator programs you can use:

Google Authenticator

  • Android
  • iOS

Microsoft Authenticator

  • Android
  • iOS

Authy

  • Android
  • iOS

Enabling 2FA is a simple process and enhances the security of your account with Kyrrex.

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